Trustindex verifies that the original source of the review is Google. We recently had the pleasure of working with Arcwood Building on our home 2nd storey extension, and we couldn't be more thrilled with the results. From start to finish, their professionalism and attention to detail were truly exceptional.
Communication: Nick and Harley were always available to answer our queries and keep us informed during the whole process. They both have strong interpersonal skills making them a pleasure to deal with.
Quality of Work: The craftsmanship is first class. ! Every aspect of the extension, from the structural work to the finishing touches, was of the highest quality. It has exceeded our expectations in every way.
Facing Challenges : Our build faced a challenge due to an unforeseen design issue. This was not the fault of Arcwood Building. During the time it took us to rectify the design Nick and Harley were always supportive and committed to our project, providing constructive feedback and encouragement.
Timeliness: Once the build recommenced with a revised scheduled, Nick and Harley worked tirelessly to ensure our extension was completed without compromising the quality.
Without exception all contractors working with Arcwood Building were outstanding professional trades people.
Customer Service: Everyone involved was friendly, respectful and courteous. They worked diligently while also ensuring the home environment remained as safe and comfortable as possible during the construction.
Overall, I highly recommend Arcwood Building to anyone considering a building project. Their dedication to excellence and customer satisfaction truly sets them apart.
